„…When training became part of my responsibilities in marketing, the target was to professionalize this service offer and to provide trainings that are even more appropriate to requirements. … Mrs. Quast succeeded in motivating the entire team to work on this new objective, letting the team leader grow and taking the training portfolio for our customers to an even higher service level. Not only the Board of Management and the sales department, but also our customers are amazed by our new approach! What I most value about Silke Quast is especially her professionality along with a sense of humor and humanity. These qualities contributed to activating all resources in my team and getting the best from them.“
(Nadine Heubel, Director Airline Sales Gebr. Heinemann)
Trainings are always good, but this one was really special and I'm looking forward to the next dates. Especially in dealing with my team it helped me to better assess my employees, to better understand them, encourage and challenge them...
(Ekkehart Cordes, Sales Manager Moët Hennessy Germany)
Silke Quast dedicates her time for her clients. She has a very structured working method and doesn't shy away from frank talk. With her I felt like I'm in good hands, I felt understood and never had the impression that I am squeezed into an existing concept. ... with her know-how she always has the right suggestion at the right time.
(David Assmann, Head of Sales Management PP LIVE)
Raise the curtain for a genuine “kölsches Mädchen” (girl from Cologne)!
(Cristian Galvez)
„…She deals out criticism openly and constructively and thus helps the participants. The cooperation with Silke Quast is very motivating and improves the team spirit. Besides, she knows how to explain complicated issues in a way that is easy to understand for everyone and thus optimizes the professional quality of the trainers.“
(Sabine Boll, Teamleiterin Distributions-Training Gebr. Heinemann)
„…It was a highlight for me to discover what I am capable of when I receive such specific support. Sometimes you need a person to open your eyes for the essentials. Silke Quast helped me with her purposeful consulting to deal with a complex issue. I appreciate her open and honest way of giving feedback, finding solutions and the fact that one can laugh with her.“
(Sara Sydow, Directrice Formation et Seminaires, Kérastase Deutschland)
„Silke Quast quickly gained a comprehensive overview what the situation with TNT was. Especially her professionality in sales made at all times the impression that she knew exactly which steps are to be planned next… This created a feeling of enormous safety not to lose the red thread in this complex field… What I appreciate most is that she acts with a good sense for the situation. Thereby, her interventions that bring the working group closer to their goal are very efficient. Last but not least it’s simply fun to work with Mrs. Quast – she perfectly balances the necessary amount of relaxed attitude and focus on results.“
(Tim Müller, Manager Marketing Operations, TNT Express GmbH)
Silke is an experienced business lady with strong telco/international background, fluent in English. She naturally combines the business world topics with relevant private life inputs and examples, which attracts people more, brings the authenticity and very tangible discussions. Silke is a very open, positive and energetic lady, I and my team we really enjoyed her company and approach, we had many common topics. MBTI implications to my managerial work are really huge and very positive, the session has changed the mindset of un-aware part of the team helping to not take certain things personally and use the diversity in the team as real asset, it is huge change in the team dynamics!!! Also thanks to Silke´s approach in facilitating the session. We will continue working with Silke, we have already agreed the follow-up.
(Roman Lukes, Vice President Group Customer Finance, Deutsche Telekom AG)
In the course of the past years a good cooperation basis has been developing with which work is fun. I especially appreciate the relationship of trust with Silke Quast.
(Iris Irmer, Project & Event Services)
Mrs. Quast provides customized concepts because she is a good listener. She knows how to ask for the client’s wishes and needs. My highlight during the cooperation was her efficiency, both in preparing the workshop and its implementation. The short period of time for the briefing was used very well to develop a concept that is suitable for us. The challenge during the workshop was to convey the most important contents to two groups of 15 participants in half a day each, which worked outstandingly.
Mrs. Quast is very congenial and empathic. She enjoys developing people and she has the ability to discover and understand motives, personality traits and emotions. All workshop participants felt good and there was a convenient learning atmosphere within the groups. I would mandate Mrs. Quast again any time!
(Sandra Baumgarte, Retail Sales Manager – Dior, LVMH Parfums & Kosmetik Deutschland)
© 2018 Silke Quast